Here is a professionally written Privacy Policy for Étoile de Soie, tailored for your luxury bikini and resortwear brand, considering both B2B and B2C users across global markets:

Privacy Policy

Effective Date: 1st July 2025

At Étoile de Soie, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website [www.etoiledesoie.com], make a purchase, or interact with us in any capacity.

1. Information We Collect

We collect the following types of personal information:

A. Information You Provide

• Name, Email, Phone Number

• Shipping/Billing Address

• Payment Information (processed via third-party secure gateways)

• Wholesale Inquiry Details (e.g., business name, resale certificate)

• Any information you submit through forms, emails, or chat support

B. Automatically Collected Information

When you browse our site:

• IP Address and Location

• Browser Type, OS, Device Info

• Browsing Behavior (pages visited, time spent, click data)

• Cookies & Tracking Technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill retail and wholesale orders

• Respond to customer inquiries and provide support

• Send transactional and promotional communications

• Improve website functionality and user experience

• Comply with legal obligations

3. Sharing Your Information

We may share your data with trusted third parties:

• Payment processors (e.g., Stripe, PayPal)

• Shipping and logistics providers

• Email and marketing platforms (e.g., Mailchimp, Klaviyo)

• Analytics tools (e.g., Google Analytics, Meta Pixel)

• Legal authorities (if required by law or to protect our rights)

We never sell your personal data.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Understand visitor behavior

• Personalize content and ads

• Remember your preferences

You can manage your cookie preferences through your browser settings.

5. Data Security

We take security seriously and use industry-standard safeguards:

• SSL encryption

• Secure data storage

• Access control mechanisms

However, no online platform can guarantee 100% security.

6. International Data Transfers

As a global brand, your data may be processed outside your home country, including in the U.S., EU, UAE, and China, where our fulfillment and marketing teams operate. We comply with applicable data protection laws (e.g., GDPR, CCPA).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal data

• Request deletion of your data

• Opt out of marketing emails at any time

• Restrict or object to data processing

• Lodge complaints with a data protection authority

To exercise any rights, contact us at: privacy@etoiledesoie.com

8. Retention of Data

We retain your data only as long as necessary for:

• Fulfilling the purposes listed above

• Complying with legal, tax, or regulatory obligations

• Resolving disputes

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing personal information.

10. Children’s Privacy

Étoile de Soie does not knowingly collect or solicit personal information from children under 16. If we discover such data, we delete it immediately.

11. Policy Updates

We may update this Privacy Policy periodically. The revised version will be posted with a new effective date. We encourage you to review it regularly.

12. Contact Us

For questions, concerns, or privacy-related requests:

Étoile de Soie
📍 Guangzhou, China (Factory)
📧 Email: privacy@etoiledesoie.com
🌐 Website: www.etoiledesoie.com

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